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Privacy Policy

Privacy Policy

Zillion Pavilion - Family and Business Hotel ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

1. Information We Collect

We may collect the following personal information when you stay with us or use our services:

  • Name, contact details, and address
  • Identification documents (passport, government-issued IDs)
  • Payment information
  • Booking and stay details
  • Special requests or preferences

2. How We Use Your Information

We use your information to:

  • Process reservations and payments
  • Provide personalized services
  • Communicate with you regarding your stay
  • Improve our facilities and services
  • Comply with legal and regulatory requirements

3. Data Protection and Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Government authorities if required by law
  • Payment processors for billing purposes
  • Third-party service providers assisting in hotel operations

  • Anyone who possesses a legal request or a proof of first degree relations with you (I.E. your legal spouse, your children, and your parents)(See: Open Book Policy)

5. Your Rights

You have the right to:

  • Access and request a copy of your personal data
  • Correct inaccurate information
  • Withdraw consent (subject to legal obligations)
  • Request data deletion when no longer necessary

6. Contact Us

For privacy-related inquiries, you may contact:
Zillion Pavilion Family and Business Hotel
Balintawak, Lipa City
[email protected] | 09056568481

By staying at our hotel, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted on our website or available at the front desk.